Logistics, Configuration Management, Technical Writing, Instructional Design and Training
Mr. Charest is a senior logistician and seasoned professional with a broad range of education, training, and skills obtained through a 22-year military career and more than 24-year post-military career. He is recognized as subject-matter expert in integrated logistics support, with focus on maintenance, training, configuration management, and technical writing.
- MEd, Curriculum & Instruction, Concentration Instructional Design and Development, George Mason University, Fairfax, Virginia, 12/2020, GPA 4.0
- B.S., Marketing, New York Regents College (Excelsior College), Albany, New York, 01/1995
- A.A.S, Business Administration, National University, San Diego, California, 10/1983
- Graduate Certificate, e-Learning Technologies, George Mason University, 12/2020
- Certified Supply Chain Professional (CSCP), The Association for Operations Management (APICS), 12/2010, 04/2019
- Master’s Certification in Enterprise Configuration Management, Configuration Management Process Improvement Center (CMPIC) in partnership with Huston College of Technology, 12/2018
- Reliability-Centered Maintenance (RCM) Level II Certification, NAVSEA, 08/2009, 09/2017
- Teaching English to Speakers of Other Languages (TESOL) Adult Education Certification, Northern Virginia Community College Workforce Development, 06/2016
- Reliability-Centered Maintenance (RCM) level I Certification, NAVSEA, 06/2013
- Acquisition Lifecycle Logistics Level I, Defense Acquisition University (DAU)/Booz Allen Hamilton, 9/2008
- Master Training Specialist Certification, U.S. Navy, 01/1985
- Secret; Active; Effective 2014-01-22 DOD CAF
- Integrated Logistics / Product Support Management
- Configuration Management
- Training Program Development
- Training and Instructional Design
- Technical Writing
- UX Website Development
Chronological Work History
U.S. Coast Guard
08/2020 – Present | Program Analyst (GS-13) | Washington D.C.
* Provides liaison between various stakeholders and the SharePoint Team to identify and correct workflow processes for Contract Deliverable Requirements List (CDRL) documentation. Proposes issues for workflow process improvement and tracks resolution.
* Develops weekly and quarterly metrics reports on CDRL workflows. These reports are used to brief senior Coast Guard and Department of Homeland Security management.
Booz Allen Hamilton
05/2015 – Present | Lead Technical Specialist (Logistics) | Washington, D.C.
* Made recommendations to the Contract Officers Representative (COR) for CM and ILS actions.
* He also worked extensively with CG-IB3 (Human Systems Interface) in reviewing contractor-provided training task analysis and other training products.
* He tracked logistics requirements for baseline changes to systems installed on the Virginia class submarines.
* He developed and managed scheduling gantt charts and process maps for acquisition logistics implementation on new construction submarines.
* He supervised ILS support for 27 in-service Mine Counter-Measures (MCM) systems employed on the MCM-class mine countermeasures ships and MH-53E helicopters.
* He reviewed, edited, and developed acquisition logistics documentation.
* He led a logistics team on review of Engineering Change Proposals (ECP) and made non-binding logistics recommendations to Configuration Change Board (CCB).
* He managed program office workflow processes for development of logistics documentation and ECPs using the Integrated Product Data Management (iPDM) documentation management tool.
* He performed analysis of historical logistics data and conducted on-site research at General Dynamics Electric Boat shipyard, Groton, Connecticut, and UK Ministry of Defense (MOD), Abby Wood, England.
05/2013 – 04/2015 | Logistics Analyst Principle | Washington, D.C.
* He closely coordinated efforts with the PMS420 LCS Mission Package acquisition program office; LCS Squadron (LCSRON), San Diego training office; Mine Warfare Training Center (MWTC) San Diego; fleet Mine Counter Measures (MCM) Detachment personnel; and In-Service Engineering Activities (ISEA).
* Mr. Charest represented PMS403 Logistics at on-site training activities and training meetings.
His major accomplishments included:
* Developed training budgets, funding requirements, and Program Objective Memoranda (POM) issue papers.
* Developed the program’s first integrated master training plan to bring four courses Ready for Training (RFT). This plan integrated a five-year budget with Developmental Test (DT) and Initial Operational Test & Evaluation (IOT&E) events; projected the increase in Mission Package personnel; projected Training Technical Equipment (TTE) acquisition timelines with a two-year Plan of Action with Milestones (POAM).
* He developed and gained Deputy Chief of Naval Operations Manpower, Personnel, Training and Education (DCNO – N1) approval of the program’s first Navy Training Systems Plan (NTSP). Authored four Training Systems Installation Plans (TSIP) and managed training task analysis on four proposed courses.
Booz Allen Hamilton
03/2008 – 04/2013 | Associate (Consultant) | Washington, D.C.
* He reviewed the shipbuilders CDRLs for CM and logistics products.
* He managed the CM baseline using CDMD-OA and Coast Guard provided data. Coordinated CM work with the Project Resident Office (PRO)-(Navy SUPSHIPs equivalent), Asset Program Office (APO), and Surface Forces Logistics Center (SFLC)-(NAVSEA 05 equivalent).
* He performed shipyard on-site technical consulting at Bollinger Shipyards, Lockport, Louisiana.
His major projects included:
* Designed a comprehensive strategy for implementing software configuration of all shipboard electronic (C4ISR) and Hull Mechanical & Electrical (HM&E) systems, and authored business case rules for identifying hardware configuration items. His work formed the basis of an SFLC software configuration management plan and was the basis for CM CDRLs on two other shipbuilding contracts.
* Led shipboard Physical Configuration Audit (PCA) teams on the first four delivered cutters which compared ICAPS provisioning data against installed equipment. As lead validator Mr. Charest developed audit and data collection strategies, created audit plans, supervised post-audit data analysis, and prepared final for Configuration Status Accounting (CSA) reports with recommendations for correcting identified deficiencies.
* Performed a major revision of the CG-9324 Configuration Management Plan (CMP) in compliance with MSAM 5000.10B. Integrated requirements from multiple sources; coordinated a concurrent review and adjudicated comments. Managed the development of the acquisition program’s Configuration Control Board (CCB) processes and policies.
* He researched and developed twenty commercial contract quality specifications with supporting cost estimates for post-delivery installation of approved Engineering Change Proposals (ECPs).
* He generated draft Time Compliance Technical Orders (TCTO).
* As a non-voting member of the Configuration Control Board (CCB), Mr. Charest was responsible for reviewing ECPs and providing technical consulting to the Government decision-making process.
His major projects included:
* Co-authored the small boat transom door system retrofit installation work specification for USCGC BERTHOLF (NSC1) and provided seven weeks of dry dock on-site technical consulting support during the installation at Vigor Marine Shipyard, Portland, Oregon.
* Designed and developed the work specification for a deionized water wash-down system required for NAVAIR flight deck certification and developed the follow-on logistics support package.
* Developed a fuel transfer piping modification work specification to support Fueling at Sea (FAS) operations with US Navy ships. The design successfully met target requirements for safe FAS operations.
* He produced monthly ILS metrics reports, managed transitions from Performance-Based Logistics (PBL) contracts to organic logistics support and maintained meeting minutes and action item tracking for logistics conferences.
Advanced Technology Systems Company
10/2006 – 02/2008 | Logistics Analyst – Project Lead | Arlington, Virginia
* He developed Integrated Logistics Support Maintenance Plans (ILSMP), training plans, and reviewed technical documentation.
His major projects included:
* Performed ILS (maintenance, documentation, and training) development for the National Oceanic and Atmospheric Administration (NOAA) coastal mapping vessel “Ferdinand R. Hassler” constructed by VT Halter Marine, Moss Point, Mississippi.
* Performed advanced ILS development and planning for Phase II of Egyptian Navy Fast Missile Craft (FMC) acquisition program of three vessels.
* Developed ILS cost estimates for new business development proposals.
His most significant proposals included:
* Developed Foreign Military Sales (FMS) case for the sale of the commercial (export) version of the U.S. Coast Guard Response Boat – Medium (RB-M) to the Arab Republic of Egypt, in partnership with Kvichak Marine Industries.
* Developed a FMS case for the sale of eighteen twenty-five-foot (7.5 meters) aluminum work boats to the Arab Republic of Egypt. The proposal included identifying MonArk Boat Company as the shipyard with standard workboat designs matching the Request for Quotation (RFQ) specifications.
* Developed a FMS case for a medical and training use deep dive hyperbaric chamber project to the Arab Republic of Egypt, in partnership with JMS Naval Architects & Salvage Engineers.
4/2001 – 9/2006 | Project Lead II | Pascagoula, Mississippi
* He worked with a variety of logistics resources including OARS maintenance data, VAMOSC ownership cost data, “IHS Haystack” supply parts and logistics data, CDMD-OA configuration management data, and “Pennant OmegaPS” Logistics Support Analysis Records (LSAR).
His most significant project was an 18 month progressively complex series of studies comparing steel hulled ships vs. aluminum and composite hulls. The studies identified the cost-saving viability of a composite hulled vessel which was ultimately proposed to the US Coast Guard as the Fast Response Cutter (FRC)-A proposal. The project was one of twelve to receive a 2005 Northrop-Grumman Corporation Excellence Award.
His other significant projects included:
* Developed the prototype Electronic Consolidated Availability Planning (ECAAP) database application for the U.S. Navy’s AEGIS cruiser modernization program to identify redundant work items. The application demonstrated a cost savings of $150,000 per availability through eliminating redundant work.
* Performed Total Ownership Cost (TOC)/Life Cycle Support (LCS) studies, trade studies, Performance Based Logistics (PBL) studies, supply-chain management studies, Level of Repair Analysis (LORA) and Failure Mode, Effects and Criticality Analysis (FMECA) for Hull, Mechanical, and Electrical (HM&E) systems.
* Performed top-down breakdown Logistics Support Analysis (LSA) for electronic and HM&E systems.
* Developed database applications for logistics analysis including maintenance planning tools, General Purpose Electronic Test Equipment (GPETE) management tools, and manpower analysis tools.
12/1998 – 2/2001 | Computer Program Analyst II | Biloxi, Mississippi
* Mr. Charest’s work involved maintaining software configuration and version control, building installation packages for both server and client installations, writing release notes and version documentation.
His most significant accomplishments included:
* Supervised “Year 2000” (Y2K) software upgrades, successfully releasing required software updates accurately and on time which prevented a disruption in Air Force Training activities.
* Supervised and released on schedule major server and client software upgrades needed to maintain application compatibility with a new release of Oracle database software.
* Successfully migrated all software artifacts to PVCS version control system and implemented Remedy issues management software to improve software development and testing team collaborations.
12/1996 – 12/1998 | Principal Program Analyst II | Gautier, Mississippi
* He supervised ship-outs, stock replenishment, storage maintenance, and new stock buys.
* He organized and tracked the delivery of short notice critical shipments utilizing commercial overnight delivery systems.
* He also performed additional duties as Network Administrator for the Aegis Destroyer trial cards group.
His most significant accomplishments included:
* Developed an MS Access Database application to manage warehouse inventory, resulting in 75% improvement in asset management.
* Expanded trial cards group network services while reducing network operating costs.
United States Navy, Retired from Active Duty
6/1974 – 4/1996 | Electronics Technician Senior Chief, Submarine Qualified (ETCS (SS), USN (Ret.)
* Supervised an average of 18 personnel functionally organized into four work centers.
* Successfully managed all post-commissioning division crew certification training and inspections.
* Established new budgets for consumables and capital equipment procurement.
* Wrote new position descriptions for 23 NATO staff positions in support of a major NATO reorganization.
* Developed and implemented a battalion inspection program that resulted in first-time operational readiness assessments of remote communications sites by the headquarters command.
* Qualified as Electronic Material Officer (EMO) through formal classroom training.
* Earned NEC 1401-IMA Antenna/Mast Shop Journeyman Through Certification Exam
* Awarded Master Training Specialist Certification in recognition of instructional excellence.
* Developed two technical training courses (closed circuit television operator/maintenance, digital electronics theory) and one team training course (ELINT analysis).
* Earned NEC 9502 – Navy Instructor
* Qualified Submarine Deep Submergence (Enlisted)
* Qualified in Submarines (Enlisted).
* Earned NEC 1482 – AN/WLR-6 Electronic Surveillance Measures (ESM) Operator/Maintenance.
- The Honor Society of Phi Kappa Phi
- Council of Logistics Engineering Professionals (CLEP)