Product Support Manager’s Guidebook – 2019

Published: December 2019

This guide is a tool for Program Managers (PM), Product Support Managers (PSM), their support staff and others in acquisition and sustainment organizations as they develop and implement product support strategies for new programs, major modifications to legacy systems, or re-validate and re-engineer product support strategies for existing systems. This is the updated 2019 edition.

What’s New in the December 2019 Update:

  • Primarily administrative updates including updated hyperlinks
  • The former “Computer Resources” IPS Element has been updated by the Office of the Deputy Assistant Secretary of Defense (Product Support) as the redesigned “Information Technology Systems Continuous Support” IPS Element in Appendix A and elsewhere in this document.

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